Houston utility says 500K customers still won't have electricity next week (2024)

HOUSTON (AP) — About half a million Houston-area homes and businesses will still be without electricity next week, the city's largest utility said Thursday, stoking the frustration ofhot and wearyresidents and leading a top state official to call the pace of recovery from Hurricane Beryl “not acceptable.”

What You Need To Know

  • Jason Ryan, executive vice president of CenterPoint Energy, said power has been restored to more than 1 million homes and businesses since Beryl made landfall on Monday, butthe company expects to get hundreds of thousands of more customers back online by Sunday

  • Ryan said that the prolonged outages into next week would be concentrated along the Gulf Coast, close to where Beryl came ashore

  • CenterPoint Energy has struggled to restore power to affected customers, who have grown frustrated that such a relatively weak storm could cause such disruption at the height of summer
  • Patrick and Abbott have both promised that the state will investigate the storm response

Jason Ryan, executive vice president of CenterPoint Energy, said power has been restored to more than 1 million homes and businesses since Beryl made landfall in Texas on Monday. And the company expects to get hundreds of thousands of more customers back online by Sunday. But many more will wait much longer.

“We know that we still have a lot of work to do,” Ryan said during a meeting of the Texas Public Utility Commission, the state's utility regulation agency. “We will not stop the work until it is done.”

Ryan said that the prolonged outages into next week would be concentrated along the Gulf Coast, close to where Beryl came ashore.

During a news conference Thursday, Lt. Gov. Dan Patrick pushed CenterPoint to work faster to relieve residents who have been without power for days and have been forced seek air conditioning in community cooling centers and meals from food and water distribution points.

Compounding their discomfort was a new band of rain storms that swept through the Houston area Thursday. The rain provided brief relief from the heat before temperatures were expected to creep back above 90 degrees (32 Celsius) over the weekend.

“Folks, it is not acceptable,” that half a million customers could still be without power a week after the storm, said Patrick, who is acting governor while Gov. Greg Abbott is in Asia on an economic development trip.

Patrick and Abbott have both promised that the state will investigate the storm response. Texas has dealt with several major storms over the past two decades.

“We are always going to have big storms in this area. ... We have to be sure they were prepared as they should have been," Patrick said. “It's a terrible situation for people who are in this heat.”

Patrick and Abbott alsosparred with the White Houseover the timing of requests for federal declarations for the area, whether they would delay help for storm cleanup and other emergency expenses.

The Category 1 hurricane — the weakest type — knocked out power to around 2.7 million customers after it made landfall, according toPowerOutage.us.

Residents have been frustrated that such a relatively weak storm could cause such disruption at the height of summer.

Some have criticized the utility and state and city officials as not ready for the storm, the slow restoration process, and that CenterPoint's online map has been woefully inaccurate, sometimes showing entire neighborhoods as restored when they were still without power.

The company acknowledged that most of the 12,000 workers it brought in to help the recovery were not in the Houston area when the storm arrived. Initial forecasts had the storm blowing ashore much farther south along the Gulf Coast, near the Texas-Mexico border, before it headed toward Houston.

Ryan said the vast majority of outages were caused by falling trees and tree limbs, and workers had to conduct damage surveys on more than 8,500 miles of power lines.

Beryl has has been blamed for at least eight U.S. deaths — one each in Louisiana and Vermont, and six in Texas. Earlier, 11 died in the Caribbean.

The storm’s lingering impact for many in Texas, however, was the wallop to the power supply that left much of the nation’s fourth-largest city sweltering.

Mallary Cohee said her duplex in New Caney, about 30 miles (48 kilometers) north of Houston, has been without power since Monday. She said her “little country neighborhood” is a “hot mess” of downed trees, so she's staying at a Houston hotel.

Cohee said she initially felt she could withstand the lack of air conditioning because she she managed to get by without it in summer while serving a two-year prison sentence.

“I thought, ‘I can do this. I can ride it. If I can do time with no heat, no AC in there, I could possibly make it,’” Cohee said. “But it’s a whole different ballgame when you don’t even have a fan to plug in.”

The Texas Hospital Association said a “vast majority” of hospitals in the area are dealing with some kind of issue caused by Beryl, including water and wind damage, power and internet connection problems, staffing shortages or transportation problems.

Carrie Kroll, the association’s vice president of advocacy, public policy and political strategy, said hospitals are getting an “extremely high” number of people coming to emergency departments with symptoms of heat stroke and injuries from cleaning up debris.

Hospitals sent more than 100 patients who couldn't be released to homes with no power to a sports and event complex where an area was set up to hold as many as 250, Office of Emergency Management spokesman Brent Taylor said.

Houston utility says 500K customers still won't have electricity next week (2024)

FAQs

Why are Texas electric bills so high? ›

"What you definitely end up with is higher prices.” The Texas grid is not only facing more scrutiny since the blackouts of 2021, but the summers are getting hotter, increasing peak electricity demand during heat waves, and more people and businesses are moving here every day.

What is the electric utility in Houston? ›

CenterPoint Energy Houston Electric, LLC.

What is the average electric bill in Texas right now? ›

Monthly electric bills are a product of how much electricity you use per month and your electric rate. In Texas, the average monthly electric bill for residential customers is $212/month, which is calculated by multiplying the average monthly consumption by the average electric rate: 1,534 kWh * 14 ¢/kWh.

What runs your electric bill up the most? ›

Heating and cooling are by far the greatest energy users in the home, making up around 40% of your electric bill. Other big users are washers, dryers, ovens, and stoves.

What is the highest rated electricity provider in Houston? ›

The Best Electric Companies in Houston
  • Cirro. ...
  • Direct Energy. ...
  • Discount Power. ...
  • Octopus Energy. ...
  • Reliant. ...
  • Rhythm Energy. ...
  • TXU Energy. ...
  • Value Power. Value Power's central promise to customers is simple: great rates, great service, always.

Who has the cheapest electricity rates in Texas? ›

How do I find cheap electricity plans in Texas? The lowest electricity rate in Texas on our marketplace is 11.1 cents/kWh from Gexa Energy. Providers like Express Energy, 4Change Energy, and Direct Energy also frequently offer some of the cheapest electricity rates in Texas.

What is the lowest fixed rate on electrical service in Houston? ›

What is the lowest fixed rate on electrical service in Houston? As of April 2024, you can find fixed-rate plans with prices of 14-15 cents/kWh and a term of 12-36 months. These kWh prices fall below Houston's average rate of 17.6 cents/kWh.

Why are electric bills so high in Texas right now in 2024? ›

Weather Patterns.

2023 was the second-hottest year on record for Texas. 2024 is projected to be extremely hot with a high chance of hurricanes this summer. Plus we've had a pattern of winter storms since 2021. Texas weather extremes drive higher electricity prices in summer and winter.

Why did Texas power rates skyrocket? ›

Texas has also become a hotbed for bitcoin mining, adding to electricity demand, as the state's deregulated power market and abundance of cheap natural gas became attractive to the energy-intensive sector. The proliferation of data centers and the rise of artificial intelligence technology has also boosted demand.

Why is Texas struggling with electricity? ›

Unfortunately, in 2021, more than half of the overall electricity generation in Texas came from natural gas, while about 30% came from wind and solar power. ERCOT's order eventually exposed a devastating loophole: Natural gas production relies on electricity, and electricity relies on natural gas production.

Why is my electricity usage suddenly spike? ›

Faulty electrical wiring could cause a sudden increase in electricity consumption, or your electrical meter may be broken. If you continue to see a higher than expected electricity bill, even after taking all of the necessary steps to troubleshoot the exact cause, it may be time to call a certified electrician.

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