ibis Riyadh Olaya Street (2024)

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ALL Rating 3.8/5 253 reviews

TripAdvisor Rating 3.5/5 417 reviews

Lawrence Couples - 4/15/2024 Confirmed reviews ALL

We are used to staying here to have restful and quiet days but this stay in particular was very disappointing. We were not told that there was excavation work happening on the other side of the hotel. Whats even more disappointing is that our room was literally next to the digging..so at 5 AM, the best time of slumber, digging happens and lasts until we checked out. We left with terrible headaches and lack of decent sleep

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

Rahul M. Business - 4/10/2024 Confirmed reviews ALL

Small room. Some Plug points not working properly.

Dear Mr. Rahul,Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked your stay. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

Nassib D. Business - 3/14/2024 Confirmed reviews ALL

Hellothis is not the first time for me with Ibis, it's a long-term Relationship, I'm very happy with Ibis Anywhere anytime.wishing you all the best.Nassib.

Dear Mr. Nassib D.,Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

popecorn Business - 3/14/2024 TripAdvisor review

Stayed here for 3 nights. I was in Riyadh for a conference. I had not realised just how busy the hotels were going to be during this week, because of the conference and other events. Virtually all the 5-star and 4-star hotels in the city were sold out for my travel dates. The only rooms available were some presidential suites at ridiculous prices, far off hotels, or some apartments (which had received bad reviews). So I decided to stay at this hotel (at 3 times the usual room tariff) as this was one of the last hotels that still had a couple of rooms available. The hotel, as one would expect from a 3-star hotel, was quite basic. No separate shampoo in the bathroom, a soap dispenser each for the sink and the shower.. the slippers tore after wearing them for 2 hours, the roomhad a view of large air conditioning units nearby. The gym was literally 2-3 machines with no weights, and near the staff area of the hotel. The front desk staff and housekeeping, however, were quite efficient, and the room was acceptable. The location is also good. It’s next to Riyadh bank and 5 minutes walk from Kingdom Tower and walkable/short-drive from some good restaurants. Paying 5-star prices for a 3-star experience was always going to be disappointing. But I can’t fault the hotel for that. One should ensure their travel dates aren’t clashing with large events in the city.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street

Mary Couples - 3/10/2024 Confirmed reviews ALL

Nothing amazing or special to note about the hotel. The front desk staff could not care less, and had zero customer service.

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely, Mostafa OthmanGuest experience managerIbis Riyadh Olaya Street