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Assist O'Reilly store team members and Jobber store personnel in several areas of automotive products. This would include but not limited to, parts look up, providing interchange assistance and technical information.
Essential Job FunctionsReceive inbound calls from O’Reilly stores and Jobber team members.
Provide accurate and consistent parts lookup and product information.
Utilize internal and external resources to assist store and Jobber team members.
Read, comprehend and relay technical information back to team members.
Automotive product knowledge, understanding of automotive systems and/or repair procedures
Excellent communication and customer service skills
Basic computer navigation and internet skills
DesiredAbility to multitask when given additional job duties
Two years of O'Reilly store or similar retail experience
Parts Department or repair experience within the heavy duty, agriculture, or marine fields
ASE technician certification
Bilingual Preferred But Not Required - English/SpanishO’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail
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