The Complete Shein Shipping Guide: Shipping Time, Cost, Address, Tracking (2024)

Shein is currently the most popular online clothing store in the world, and the company was founded in 2008 in Nanjing, China.

Shein’s parent company started out selling wedding dresses, and now it mainly focuses on women’s clothing, but also provides men’s clothing, children’s clothing, accessories, shoes, bags and other fashion items.

Shein primarily targets Europe, the Americas, Australia and the Middle East, as well as other consumer markets.

Known for its competitive prices and stylish designs, Shein has become the biggest competitor with H&M, Zara, Uniqlo and other fast fashion brands.

As of 2021, Shein has approximately 10,000 employees worldwide serving more than 150 countries.

Shein APP topped the shopping category in May 2021 and was the second most popular shopping app in the world in 2021.

Where is Shein located?

Shein is a Chinese fast fashion apparel brand.

Its headquarter is located in Nanjing, Jiangsu Province, China, the supplier center is located in Guangzhou, China, and the e-commerce operation center is located in Shenzhen, China.

Of course, Shein currently has operations in Singapore and Los Angeles, USA, as well as other major global centers.

How long does Shein take to deliver?

Shein offers 3 shipping methods: Economy Shipping, Standard Shipping, and Express Shipping. Depending on the country and region, Shein may offer one or both of these shipping methods

Shipping and time are noted on the checkout page, depending on your country and order value.

In the table below, you can check the shipping rates, delivery times and free shipping conditions for your country.

Generally speaking, Shein shipping takes about 1-3 weeks to arrive at your door.

Actual delivery time depends on your location and the shipping method you choose.

Delivery times in Asia are usually fast, as these items are made in China, so they arrive relatively quickly.

If you are not in a particular hurry, it is recommended that you choose standard shipping, which is a more affordable option. Because express shipping is generally only about 2 days faster than standard shipping.

You can check the shipping times for more countries here.

Where does Shein ship from?

Hong Kong is Shein’s main transportation center, but Shein has international warehouses in the US, UK, Asia, America, Europe and the Middle East.

So usually Shein will ship from the warehouse closest to the buyer. When out of stock, it will be shipped from Hong Kong, China.

How much is Shein shipping?

Shein offers three shipping methods: Economy Shipping, Standard Shipping, and Express Shipping.

Depending on Shein’s partnership model, Shein may only offer one or two shipping methods to some countries.

Shein Economy Shipping

Economy Shipping is the most affordable shipping method on Shein and the slowest shipping method.

If you’re looking to save money and not be in a hurry to receive your item, this is your best option.

But Economy Shipping is only available in some countries, you can check on the checkout page if Economy Shipping is available for your region.

Shein Standard Shipping

Standard shipping is the most common shipping method on Shein and basically works in any country and region that Shein supports.

With standard shipping, orders arrive in approximately 2 to 3 weeks. Standard shipping provides a good balance between cost and delivery time.

Shein Express Shipping

Express Shipping is a premium shipping service from Shein. This is Shein’s most expensive shipping method, but also promises the fastest delivery time.

Express Shipping generally takes 1-2 weeks to deliver the goods to your door, that’s still slower than Amazon’s delivery.

You can check the specific shipping fee on the checkout page.

It’s worth noting that Shein offers free shipping when your order amount exceeds a certain value.

Shein free shipping conditions

Shein offers free shipping on orders over the stated amount, and Shein’s free shipping conditions vary by region and shipping method.

For example, Shein offers free standard shipping for orders greater than $49.9 when your delivery is in the US.

All orders are free shipping when your delivery is in Malaysia.

Therefore, you must understand Shein’s local shipping policy before placing an order.

In addition, Shein will also hold some unconditional free shipping activities from time to time, you can pay more attention to the Shein online store if you are interested in this.

What shipping company does Shein work with?

Shein works with different shipping companies such as: FEDEX, DHL, AMPM, Sendex, Ivoy among others.

Your order can work with any of these shipping companies. And maybe each order you place will be shipped by a different shipping company.

This is because SHEIN balances shipments between different companies to expedite shipments and that there is no bottleneck that delays any of the packages.

Shein free trial

It sounds incredible, but it’s possible to get free clothes at Shein. Hhundreds of people get clothes from Shein for free every week.

The only thing they need to do is provide a detailed review of the overall buying experience, including quality, style, fit, fabric, construction, and more.

How to get clothes for free from Shein?

First, you need to find Shein Free Trial Center. This is a space on the Shein platform where you can apply for free products. It’s only available to registered users, so be sure to sign up on Shein.

In the Shein Free Trial Center you can browse the available free trial products and select the item you want. You can request up to 3 free trials per week. You can also see at any time how many people have requested the same trial and how many items are available.

Then choose your size, fill in your shipping address information, and press “Submit”.

Shein will then process your trial request within a week, of course your request will not be 100% granted because you have a lot of competitors.

Free trial testers are selected through Shein’s automated system. The system considers whether the user is a potential buyer, how much they have purchased in the past, and how well they have performed in the free trial in the past.

If you do not win, your product status will show as “Failed”.
If you win, your product status will show as “Approved” and the free product will be sent to the address you provided.

You must upload a review within 10 days of receiving the item by clicking the “Post Report” button in the order list. Shein will then review your submission to ensure it meets the requirements.

Shein’s requirements for Quality Report

Content
The quality review report will contain the customer’s comments and describe the strengths and weaknesses of the item they received. It should not only contain negative reviews about the project, but also some positive aspects.

Photos
Please take your own photo when publishing your free trial report. Do not use photos from the website or photos of other customers, and theft of photos is prohibited. Make sure to capture the details of the product while wearing it.
It is recommended to post four photos with clear focus and details of the item. Suggested photos are as follows:

• Full body view.
• Detail photos of the item.
• How you styled the item or what you like most about the item.

Please make sure that photos are proportionate in size and in good taste.

Recommendations & Suggestions
Feel free to express your opinion honestly. The purpose of these free trials is to let customers know what type of products they receive when ordering through Shein. Your positive feedback helps other clients and your negative feedback helps Shein improve.

If your review report does not meet the above requirements or fails to upload, you will have one chance to re-upload.

• If the review report doesn’t meet the requirements, no points will be awarded.
• If the review report meets the requirements, 20 points will be awarded.
• If the review report gets rated as a “Quality Review”, an additional 100 points will be rewarded.

A good score will help you win the next free trial.

Once your review is approved, your text, images and videos will be used on Shein’s product review pages. Your username and other personal information are hidden.

Frequently asked questions about Shein return policy

How do I track my order with Shein?

Shein offers the option to track your order for the exact estimated time of arrival (EST). Below are the detailed steps to track Shein order.

① Log in to your Shein account

You need to log in to your account. After logging into your account, you need to go to your order list.

② Check “My Orders”

In the “My Account” screen, click “My Orders” and you will see all current orders and their current status.

③ Use the “Tracking” option to track your order

From the order list, select the product for which you want to view information. All orders are preceded by a “View Details” icon. You can click on the “View Details” option to view details for that particular order.

If the product has already shipped, you will see the “Tracking” option in the order. You can use the tracking option to track your order. Click the Track option to continue.

④ Get product tracking number

After clicking on the tracking option, you will get the current delivery status and tracking number.

You can copy the tracking number and paste it into the search bar at the top of the website.

Then you will be able to see all the tracking information related to that product.

Does Shein provide shipping guarantee?

Shein offers shipping insurance, you can select the “Shipping Insurance” option when placing your order, but this option costs an additional $2.99.

It offers transport and shipping protection for like $2.99 which fundamentally just permits you the alternative of returning anything you don’t need “for nothing”.

This is such a lot and regardless of whether you don’t wind up sending anything back, you’re just out $2.99.

What’s more, you can return the thing under any circ*mstances, even if it is not as per your choice or it is having some minor issues.

What is Shein return policy?

If an item in your order isn’t what you want, or you decide you don’t need it anymore, they’ll offer you free shipping as long as you return it within 45 days of purchase. (Please note that any shipping or insurance you pay for your package will not be refunded.)

If you’ve already returned an item from an order and want to make an additional return for another item, you must do so within 45 days of purchase. There are two ways:

① You can use the shipping label provided by Shein and pay the shipping fee of $7.99, which will be deducted from your refund.

② You can use your own shipping method at your own expense.

Regarding what can and cannot be returned, Shein lists non-refundable items as “bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies and accessories (except scarves, bags, and mermaid blankets).”

Additionally, you cannot return an item if you have removed the original label or hygiene sticker (including cosmetics), or if the item has been washed, worn, or damaged.

If your order arrives damaged or defective, you can contact Shein’s customer service to correct it, but you need to do it within 24 hours of receiving the order, so it is best to check the package contents as soon as you receive it.

Many shoppers end up being allowed to keep the damaged items while also getting a refund, but that’s not a guarantee.

View the full Shein return policy here.

Where to find the Shein return shipping label?

To get a return shipping label, go to My Orders and click Order Details. When you’re done, click “Return and Refund History,” then “View.”

That’s all about Shein Shipping, you can learn more about Shein here, such as safety, quality, price, and more.